Custom Birthstone Family Necklace / Charm Gemstone Pendants / Mothers Grandmothers Gift Personalized / Raw Birthstone / Boho Birthstone /

Frequently Asked Questions

How can I care for the metal?

All our items come with printed care instructions

Rings:
To maintain the finish as long as possible, avoid prolonged exposure to water as well as harsh chemicals. The copper will oxidize and darken over time giving it a warm deep finish. This is natural and every oxidation is unique to the person who wears it and the environment in which they live. Bring back the original sheen by gently rubbing it with a soft polish cloth. Greening may happen. It doesn't happen to everyone. I leave the metals raw to avoid causing any skin reactions

Cuffs:
The black in the lettering may fade. To refresh, simply use sharpie and wipe off any excess. To bring your cuff back to its original sheen, rub it with a sunshine cloth or fine steel wool

How can I take care of my new mala?

Keep your mala in a safe place. Don’t store it in your pocket.

The stones and seeds of your mala store energy. You can cleanse the energy of your mala from time to time by laying in sunlight or moonlight as a sort of refresher. Or you can purify your mala by chanting “Om Namah Shivaya” five times. If you love the energy your mala is giving off no action is necessary.

Do not expose the mala to water. Only exception being when reshaping the tassel you can wet just the tassel, shape it how you like and let dry.

When a mala breaks, it means that you have moved beyond the lesson the mala represented and it is time for a new one. However, if you pay for shipping I will gladly restring it for you free of charge!

Can I choose the stone or see pictures of what you have in stock? (Rings)

Once you have purchased a listing you can absolutely see the ring, we can take photos of options for you. However we cannot photograph just the stones before they are set for many reasons.

You can also specify what style of ring you wanted as well e.g. round, square, light, dark, milky, etc. We will try to match it as closely as possible.

I need an item by a certain date? Will it arrive in time?

When inquiring about a listing please include a link and your size. We will try as best as we can to ship it out in time, but as you are aware, once USPS gets their hands on it we are unable to control that segment of the journey, especially for international orders.

Also many of the pieces are time intensive and may take up to two weeks to make before shipping. When in doubt, ask us :)

Can you please mark "gift" on the customs form? (International Orders)

No.
Mail fraud is bad, and so are you if you ask us :(

Why is my copper changing color?

I like to think of copper as a living metal. It responds in almost real time to anything applied to it, lotion, soap, hand sanitizer, your skin's p.H.; it reacts. Just think of the Statue of Liberty. That wonderful lady is copper. At one point, she was the shiny rosy color, and over the years with sea water, and weather she darkened, then turned green. The color completely changed.
This is not a bad thing. Copper will grow with you. You can either love it as you wear it and it slowly darkens. Or care for it and be mindful not to shower or swim with your earring and necklaces, and wash dishes, wash your hands, or apply hand lotion while wearing your rings. These are the basic recommendations for all jewelry by the way, regardless of metal.

Can you rush my order?

Short answer- probably not, especially custom jewelry. Handmade, real handmade, takes time.

Long answer- reach out with the listing link and the size you need. If we have it in stock it will ship much more quickly!